{
  "is": "issue",
  "title": "Integration service performance degraded",
  "createdAt": "2026-05-12 19:38:00 +0000 UTC",
  "permalink": "https://open.malbek.in/issues/2026-05-12-production-update-window/",
  "severity": "<no value>",
  "resolved": "<no value>",
  "informational": "true",
  "resolvedAt": "<no value>",
  "affected": [],
  "filename": "2026-05-12-production-update-window.md",
  "body": "\u003cp\u003eBetween \n  \u003cspan class=\"faded\"\u003e(19:02 — May 12)\u003c/span\u003e\n\n and \n  \u003cspan class=\"faded\"\u003e(19:38 — May 12)\u003c/span\u003e\n\n UTC  some customers experienced intermittent failures with outbound integrations, including Salesforce and DocuSign. Core CLM functionality remained available. The issue was traced to transient connectivity degradation affecting the authentication layer used by integration workflows. Service was fully restored after our engineering team restarted the affected application nodes\u003c/p\u003e\n"
}